Base Account: Disable Base Message for guest account in

Đã sửa đổi vào: Fri, 2 Tháng 5, 2025 lúc 1:22 SA

Your company needs to create guest accounts to access and track work projects on Base. However, you don't want guest accounts to use all the features on Base Message. 

For example, preventing guest accounts from proactively creating chat threads with your company's employees, etc.

In this case, follow these instructions to disable the feature:

• Step 1: Access Base Account: https://account.base.vn/ => Guests => Select the account >> Turn off Base Message.

• Step 2: Choose the type of disabling => Save.

The system supports 3 options:

• Enable: Do not block Message; the guest account can use chat normally.
• Block creating new channels: Does not allow creating new chat channels/groups. The guest account can still chat in existing conversations but cannot create new conversations or chat channels. When attempting to create, the system will display the following notification: (The image you described showing the notification)
• Block creating channels and receiving messages: The system does not display the chat window in the bottom right corner of the screen.

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